Policies

Returns/Exchanges/Cancelations
No returns, exchanges or cancellations.

PREORDER POLICY

Preoders can vary in the time they are ready to ship. Make sure to read the descriptions in listings for an estimated shipping date and follow my Instagram and Twitter for the most up to date information. Any item ordered with a preorder item will not ship until all items are in hand. 

Shipping

All items are Shipped via USPS First Class. Due to issues with USPS and COVID-19, please allow up to 7 days for your tracking to update. 

If there is any issue with your order, please email me at [email protected] . I will do my best to help in any way I can to get your items to you.

For international orders, order at your own risk. I have no control over the mail service, especially outside US borders. Know that items can take up to 2 months to arrive in some cases. Please email me if your item has still not arrived by this time and I will do what I can. 

PLEASE NO UK OR EU ORDERS
For UK or EU orders, please place your order via my Etsy.

Any UK or EU order will be refunded and cancelled immediately, no exceptions. 

VAT AND CUSTOMS

All Customers are responsible for paying the proper customs, VAT and taxes in their country. I am not responsible for Customs Fees or VAT. 

It is illegal to put the improper value of an item on a customs form. Please do not ask me to do that 


PIN GRADING

Due to the handmade nature of the item, no pin is perfect. Small dings, scratches, smudges or somewhat low fill can appear on your pin. These small flaws should be fairly unnoticeable when looking at the pin at an arms distance.
Pins will not be perfect. If this is an issue, I ask that you not order.